COVID-19 Information & Support for Business


RDA Gold Coast are working closely with government agencies regarding COVID-19. This page is aimed at assisting Gold Coast businesses navigate assistance measures and resources from the three levels of government and other relevant agencies in this unprecedented global situation. It will be updated regularly.

You can also get up-to-the-minute information by following the RDA Gold Coast Facebook page.



Manufacturer’s Supply Matching Request Form

Gold Coast businesses who have supply chain needs or can support other supply chains are asked to register this via the Manufacturer’s Supply Matching Request form. This is an important channel to direct businesses to which is providing support to identified supply chain needs/opportunities.

Qld Gov COVID-19 Manufacturing Supply Chain Support

This new dedicated webpage on the ICN Gateway which will streamline the matching of businesses who can potentially fill the supply chain gaps. It will provide a platform for businesses who are able to supply to register their business profile and capabilities.

Essential Products (contact RDA Gold Coast)

Gold Coast businesses who are involved with identified PPE and essential products are requested to advise RDA Gold Coast and this information will be forwarded onto the Department of Regional Development and Manufacturing.


Find financial assistance, eligibility and timing for the new Federal Government support for Australian businesses at

JobKeeper Payment & Extension (ATO)

The JobKeeper Payment scheme is a subsidy for businesses significantly affected by COVID-19.

COVID-19 Assistance (ATO)

Information about ATO measures and tailored support during COVID-19. If you’re worried you won’t be able to pay on time, or you’ve already missed a due date the ATO have a range of options to support you.

Help with Paying (ATO)

If you’re unable to pay your tax time due to the impact of COVID-19 or recent natural disaster, contact the ATO as early as possible to discuss your situation.

Boosting Cash Flow for Employers

If your small or medium-sized business employs staff and has an aggregated annual turnover under $50 million, you may be eligible for two sets of cash flow boosts up to $100,000.

Your Safety Net

Temporary changes to insolvency laws mean businesses have a safety net so they can resume normal operations when the crisis has passed.

Your Assets and Purchases

Whether it be purchasing new equipment for your warehouse or a second hand tractor, your business may benefit from the increased and expanded instant asset write-off.

Your Investment Decisions

If your aggregated turnover is below $500 million a time limited 15-month investment incentive may apply when you buy certain new depreciable assets.

Supporting Apprentices and Trainees

The Government has committed to a $1 billion JobTrainer Fund, and has extended the wage subsidy for apprentices and trainees to help businesses keep their apprentices and trainees in work.

Support for Coronavirus-affected Regions and Sectors

The Government has set aside $1 billion to support communities, regions and industries most significantly affected by the coronavirus.

Supporting the Flow of Credit

The Government will provide a guarantee of 50% to SME lenders to support new short-term unsecured loans to SMEs

Sole Traders

Government support for sole traders, including JobKeeper, JobSeeker and the Coronavirus SME Guarantee Scheme. 

Not-for-profit Organisations

Government support for NFPs, including JobKeeper, JobSeeker and the Coronavirus SME Guarantee Scheme. 


COVID-19 Business Assistance Finder

Use this tool to discover what support is available from the Queensland and Australian Governments, plus Queensland local councils. Need more guidance? Phone the Small Business Hotline on 1300 654 687

Jobs Finder Queensland

Queenslanders whose employment has been impacted by COVID-19 and are now looking for work, can register their details, location and skills to be matched with suitable job opportunities by professional recruitment agencies.

Small Business Financial Counselling Service

The SBFCS offer a free and confidential service to review, analyse, support, and provide business options, referring to other professionals when the need is identified. For more info call 1300 732 777.

Tenancy and Lease Dispute Assistance

The Queensland Small Business Commissioner provides assistance resolving small business tenancy disputes and affected lease disputes.

Business Impact Survey

Take the Queensland Government's business impact survey so you can be linked with relevant support.


Tourism Industry Support Packages

Tourism industry support packages and resources from the Queensland Department of State Development, Tourism and Innovation

Support for liquor & gaming licensees

Support includes waiving 2020–21 liquor licensing fees for current licensees as at 30 June 2020, payroll tax relief, funds for re-training and job-matching, and providing a $500 rebate on electricity bills.

Support for Inbound Tour Operators

Renewal fees for Queensland registered inbound tour operators which fall due between 1 February 2020 and 31 July 2020 will be waived for 12 months.

Support for Commercial Tourism Operators

Waiving of daily fees for commercial tour operators working on Queensland Parks and Wildlife Service-managed areas.

Support for Tourism Lease, Licence & Permit Holders

Rent relief for holders of tourism leases, licences and permits to occupy on state land.

Tourism Industry COVID-safe Plans and Guidelines

Developed by the Queensland Tourism Industry Council

Tourism Industry Workforce Development

Workforce development resources for the Tourism industry from the Queensland Tourism Industry Council


COVID-19 Financial Resilience Webinars

Training and mentoring packages are available for eligible small businesses from the DESBT, partnering with TAFE Queensland. These webinars will help identify risks, build financial skills and plan to mitigate the impact of COVID-19 on the business. Webinars are fully funded by the Qld Government at no cost.

TAFE Queensland ISO Learn

Free online skill sets and micro-credentialing courses are being offered by TAFE Qld in areas including food service, community care, health service, customer engagement, mentoring and supervision, mental health, farm labourer skills, transport driver skills, communication technologies, digital literacy, digital data, data analysis and cyber security.

Online Training for Small Business

If your business has been impacted by COVID-19, you can access a free online library of courses tailored to small business. Access is free to Queensland small businesses but registration is required, including details to verify your business.

Mentoring for Growth

The Mentoring for Growth program currently has more than 50 mentors ready to connect with impacted small businesses. Mentors are available to provide tailored support including financial mentoring and business planning.

Advance Queensland Digital Desk

The Digital Desk free sessions are held weekly to assist innovators and start-up business operators from all areas of Queensland.

Tourism and Hospitality Micro-credentialing program

Will provide 400 tourism and hospitality businesses with the opportunity to acquire specific skills, or micro-credentials, through a comprehensive online delivery platform. QTIC aims to reach at least 1,750 tourism and hospitality employees with this new tool.

QTIC Business Capability Program

QTIC has delivered four webinars and is offering tourism business 4 x one on one coaching sessions related to the following four topics: COVID reopening preparation; Pivoting product and innovation; Domestic trade and distribution; and Domestic marketing.

Free C19 Biz Booster Webinars

The Australian Small Business Advisory Services (ASBAS) Digital Solutions Program is running a free C19 Biz Booster series of webinars aimed at assisting small business owners through the COVID-19 crisis.


City of Gold Coast has introduced measures designed to provide immediate financial support for local businesses currently in survival mode with reduced revenue and significant cash flow difficulties.